In order to solve the customer’s
problems, you must first understand
the problems, the customer’s business
environment, and the available technology which can be used to solve the problems. Once you have done this,
you can meet
with the customers
and users to decide on a course of action that will solve the problems.
If you decide that developing or modifying software is the best course of action, then you can decide in detail what facilities the software
should provide.
This overall process may include the following activities.
Domain analysis: understanding the
background needed so as to be able
to understand the problem
and make intelligent decisions.
Defining the problem: narrowing down the scope of the system by determining the precise problem that needs solving.
Requirements gathering: obtaining all the ideas people have about what the software should do.
Requirements analysis: organizing the information that has been gathered, and making decisions about what in fact the software should do. The term ‘requirements analysis’ is often used more broadly to include some of the other steps in this list.
Requirements specification: writing a precise set of instructions that define what the software should do. These instructions should describe how the software behaves from the perspective of the user, but should not describe any details of the implementation.
One of the most
important principles of requirements is to separate
the ‘what’ from the ‘how’. The
‘what’ refers to the
requirements – what
is needed to solve
the problem. The ‘how’ refers to how the
solution will be designed and implemented.
Although initial requirements should be established early in a project, the customers’ needs tend to change. Requirements analysis therefore should be continued throughout the life of a software system.
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