Mobile Phone Hardware Repair Technician free videos and free material uploaded by Rooman technologies Pvt Ltd Training Institute staff .
Interact with customer and
perform front end repair
Engage with the customer
Understand the complaint
Check for terms and conditions of
using system
Perform front end repair
Interact with supervisor or
superior and achieve targets
Repair and rectify the faults
in mobile phone
Follow standard repair procedures
and avoid damage
Diagnose the problem in the mobile
phone
Decide on the type of repairs to
be performed
Assemble or disassemble the mobile
phone as per repair required
Replace or repair the faulty
module
Fix the software malfunction
Document the repair process
Seek assistance from superior as
necessary
Report and document work status
and achieve productivity target
Interact with other employees
Interact with supervisor or
superior
Coordinate with colleagues
Maintain safe and secure work
environment
Follow standard safety procedures
while handling an equipment
Participate in company’s safety
drills and workshops
The Mobile Phone Hardware Repair Technician diagnoses problems and repairs the faulty module of the mobile phone.
Brief Job Description: The individual at work is responsible for rectifying faults in the mobile phone brought in by the customer. The individual receives the faulty mobile phone, diagnoses the problems, performs front end or hardware level repair as required, resolves software issues and ensures effective functioning before delivering back to customer.
Personal Attributes: The job requires the individual to have: attention to details, patience, ability to listen, steady hands, logical thinking and customer orientation. The individual must work on desk with different types of equipment.
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