SAP CRM free videos and free material uploaded by SparkDatabox Training Institute staff .
Section 1: SAP CRM
Base Customizing
SAP CRM Fundamental
data and Customization for the objects
Enterprise partner
Organizational
design
Region Management
Product leader CRM
Business Transactions
Summary of general
functions in business deals
Transaction model
and item section customizing for the objects
Middleware settings
Activity Management
Middleware
connections
CRM Enterprise
Partner
CRM Middle-ware
Sales and Billing
Basic concepts of SAP
CRM middleware
Replication
administration
Error handling and
monitoring
Section 2: Implement
Client Interaction Center
Design panorama
Agent roles and
functions in the Interaction Center
Client Interaction
Center Outline
Front-office structure
Workspaces
Configuration of
component
Configuration of CTI
Configuration of
Action Box
Customer
Implementation
Section 3: SAP CRM
Solution Overview
Overview and
Introduction to SAP CRM
The architecture of
SAP CRM
SAP CRM Analytics
SAP CRM Marketing,
Sales, Service
SAP CRM Channel
Administration
E-Commerce of SAP
CRM
SAP Interaction
SAP Domain
Applications
SAP CRM for
Industries
Integration with
other SAP suites
Section 4: Implement
Internet Sales
Configuration of the
CRM Server
Architecture and
landscape
Establish a logical
system and connection with APO
Configuration Web
Application
Creating Product
catalogs
Publication of
Product Catalog content
Create an Internet
User for order processing
Sales Transactions
using Internet Sales
Web Shop Maintenance
Client
Implementation Case Study - Live Exercise
Section 5: Implement
CRM Marketing
Opportunity
Management
Activity Management
Marketing Planning
and Campaign Management
Marketing Schedule
Client Segmentation
External Inventory
Management
Section 6: Real-time
project
SAP CRM project
environment setup
Real-time SAP CRM
project
Project
demonstration
Expert evaluation
and feedback
Section 7: You made
it!!
Spark Databox SAP CRM
certification
Interview
preparation
Mock interviews
Resume preparation
Knowledge sharing with industry experts
Counseling to guide
you to the right path in SAP CRM career
Spark Databox SAP CRM Certification Course Training Center
in Coimbatore helps learners mastering the functional capabilities of SAP CRM
through various scenarios. First, the course starts with the SAP CRM Base and
its Customizing with the Organizational design, Region Management, Middle-ware
settings, basic concepts of SAP CRM middleware, Replication administration, and
Error handling and monitoring with SAP CRM. This training also teaches about
implementing Client Interaction Center with Design panorama, Front-office
structure, Workspaces, configuring the component, CTI and Action Box, and the
Customer Implementation. Also, this helps to acquire knowledge about SAP CRM
Solutions with the overview, introduction, and architecture of it. Further
explain analytics, Marketing, Sales, Service, and Channel Administration
solutions along with E-Commerce of SAP CRM, Interaction, and Domain
Applications. After completing the course at our best SAP CRM Certification
Training Center in Coimbatore, learners will be in-depth with the
Implementation of Internet Sales with the Web Shop Maintenance and implementing
CRM Marketing with External Inventory Management. Finally, they achieved
adequate knowledge and the ability to set up, configure, implement and maintain
a CRM Server in real-world applications.
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