Service Portal

Module 1 - ServiceNow Scripting Overview

Lab2.1: JavaScript Editor Plugin

Lab2.2: Syntax Checking

Lab2.3: Personalize List Views

Lab2.4: Using the Edge

Lab2.5: Scripting Resources

Module 3 - Client Scripts

Lab3.1: Test Simple Client Scripts

Lab3.2: g_form and g_user

Lab3.3: Client Script Debugging

Lab3.4: Reference Objects

Lab3.5: Script Version

Module 4 - UI Policies

Lab4.1: Incident State Resolved

Lab4.2: Global UI Scripts

Module 5 - Business Rules

Lab5.1: Business Rules Debugging

Lab5.2: Current and Previous

Lab5.3: Display Business Rule and Dot walking

Module 6 - Glide System

Lab6.1: Setting CAB Date

Lab6.2: Date Validation

Module 7 - Glide Record

Lab7.1: Glide Record Query

Lab7.2: RCA Attached

Lab7.3: Glide Record Aggregates

Module 8 - Managing Events

Lab8.1: Incident State Event

Module 9 - Scheduled Jobs

Lab9.1: Scheduled Job

Module 10 - Workflow Scripting

Lab10.1: SLA

Lab10.2: Trigger an Event

Lab10.3: Scripted Approvers List

Lab10.4: Majority approval

Module 11 - UI Actions

Lab11.1: Client UI Action

Lab11.2: Server UI Action

Lab11.3: Client Server UI Action

Module 12 - Script Includes

Lab12.1: Classless Script Include

Lab12.2: Glide AJAX

Lab12.3: NowDate Time

Lab12.4: Number of Group Members

Lab12.5: JSON Object

Module 13 - Jelly

14:1 Web Design Techniques

14:2 Best Practices and Portal Components

14:3 Configure other aspects of the platform to enhance a Service Portal

Lab 14.3.1:Create new ServiceNow Portals

Lab 14.3.2: Create Themes, pages and Menu