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Section 1:
Introduction to ServiceNow
integrate
ServiceNow with other tools to get the customized application.
What is ServiceNow?
Why is ServiceNow?
ServiceNow
Architecture
User License
ServiceNow
Application
Integrations
Content management
Service Catalog
MID server
installation
SLA and SDLC
Section 2:
Introduction to ITIL
What is ITIL?
Configuration
Management database
SLA and OLA
Section 3:
Administration
Customizing Home
pages
Layouts
Users to Groups
Roles to Users
Introducing
Applications and Modules
Creation of tables
and Modules Group
Creating SLA
Performance metrics
Section 4: Scripting
Business Rules
Client Scripts
UI actions
Jelly scripting
Event management
Section 5: Reporting
Charts
List
Tables
Scheduling reports
Making gauges
Section 6: Real-time
project
ServiceNow project
environment setup
Real-time ServiceNow
project
Project demonstration
Expert evaluation and
feedback
Section 7: You made
it!!
Spark Databox
ServiceNow certification
Interview preparation
Mock interviews
Resume preparation
Knowledge sharing
with industry experts
Counselling to guide
you to a right path in ServiceNow career
ServiceNow is
a cloud-based software platform that provides software as a service (SaaS) for
technical management support, which helps to automate IT Business Management.
Spark Databox ServiceNow training course in Coimbatore helps students to learn
the various concepts and techniques of ServiceNow to leverage data and
workflows to help businesses become faster and scalable. After completing this
training from our best ServiceNow training institute in Coimbatore, learners
can
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