TS-7: Human Resource Development

Week

Block 1

Human Resource Planning

Human Resource Planning in Hospitality industry

Qualitative Dimensions of Human Resource

Demand and Supply Forecasting: Methods and Techniques

Introduction to Manpower Forecasting

Macro and Micro Forecasting

Manpower Forecasting Technique

Manpower Supply Forecasting Techniques

Human Resource Information System

Human Resource Information at Micro and Macro Level

Application of Computers in Human Resource Management

Human Resource Audit

Introduction to Human Resource Audit

Essential Steps In Human Resource Audit

A Four Step Approach In Human Resource: Audit as an Improvement Tool

Human Resource Accounting

Introduction to Human Resource Accounting

Accounting for Human Resource Costs

Accounting for Human Resource Value

Applications and Implementations

Job Evaluation: Concept, Scope and Limitation

Introduction to Job Evaluation and Its Objectives

Anomalies in Salaries and Need for a Rational and Equitable Pay Structure

Basic Assumptions in Job Evaluation and Trigger Points

Advantages and Problems Associated with Job Evaluation

Job Analysis and Job Description

Introduction to Job Analysis

Job Description, Job Specifications and Job Analysis: Linkages

Design and Uses of Job Description

Job Evaluation Methods

Job Evaluation Methods and Job Ranking

Job Classification or Grade Description

Point Ration

The Factor of Comparison Method

Recent Developments in Job Evaluation

Task Analysis

Introduction to Task Analysis and its Uses

Contextual, Activity, Competency, Performance and Discrepancy Analysis

Task Analysis as a Supervisory Tool

Personnel Office: Functions and Operations

Characteristics and Objectives of Personnel Management

Position of Personnel Department in the Organisation

Organization of a Personnel Office

Personnel Manager's Role

Recruitment and Selection

Introduction to Recruitment and Selection

Recruitment Process

Interviews

Selection Tests

Methods of Recruitment, Selection and Tests

Induction and Placement

Induction and Placement-I

Induction and Placement-II

Induction and Placement-III

Block 2

Staff Training and Development

Introduction to Training and Development

Need, Benefits , Objectives,

Training Policy and Training Methods

Evaluation of Training Programmes

Management Development: Needs, Concepts, Objectives, Organizational Climate and Techniques

Motivation and Productivity

Introduction to Motivation and Productivity

Hierarchy of Human Needs: Maslow's Theory

Social Needs and Productivity

Creating Proper Motivational Climate

Employees’ Motivation and Job Enrichment

Theories and Types of Motivation

Motivation of Employees in Actual Practice

Job Enrichment - Meaning, Nature and Objectives

Career Planning

Introduction to Career Planning

Why Career Planning

Process of Career Planning and Development

Limitations of Career Planning

Employees’ Counselling

Introduction to Employees’ Counselling

Counselling Functions and Counsellors

Counselling: Types, Skills and Techniques

Performance Monitoring and Appraisal

Introduction to Performance Appraisa

Job Performance: Measurement, Validity and Reliability

Methods of Performance Appraisal

Transfer, Promotion and Reward Policies

Transfer: Introduction, Need and Types

Promotions and Promotion Policy

Reward Policies and Processes

Disciplinary Issues and Employees’ Grievance Handling

Discipline: Issues, Actions-Suspension, Dismissal, and Discharge

Retrenchment and Lay Off

Grievance Handling

Compensation and Salary Administration

Aims and Principles of Salary Formulation

Components of Salary Administration and Pay Structure

Salary Administration Procedures

Employee Benefits and Welfare Schemes

The Concept of Fringe Benefits and Labour Welfare

Social Security: Concept and Evolution

Gender and Other Sensitivities in Hospitality and Tourism

Position of women in Hospitality and Tourism

Sexual Harassment

Child Labour

Emerging Trends and Perspectives

HRD for Industrial Organization

Tourism: Trends in HRD