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Week 1: The Lean Research Approach to Interviewing
- Lesson 1: Introduction to Lean Research
- Lesson 2: The Lean Research principles in practice
Week 2: Becoming a Skilled Interviewer
- Lesson 3: Introduction to interviewing skills: the basics
- Lesson 4: Qualities and skills of effective interviewers
Week 3: Lean Research Interviewing Skills
- Lesson 5: Lean Research interview skills
- Lesson 6: Analyzing and using interview data
Week 4: Handling Challenges in Interviewing
- Lesson 7: Dealing with challenges in interviewing
- Lesson 8: Connecting across differences
Week 5: Practicing our Interviewing Skills
- Lesson 9: Preparing to conduct your own interviews
Week 6: Conduct an interview!
- Lesson 10: Conduct your practice interview (final project)
Week 7: Helping each other improve
- Lesson 11: Peer review of interviews
- Lesson 12: Course wrap-up
Interviews are one of the most common and powerful field research methods, used across a wide variety of disciplines and topics. Whether conducting a research study, an evaluation of an existing product or service, or gathering insights for a business plan, or a design process, interviews are often the method of choice for gaining insights directly from people. The quality of that information, however, depends to a large degree on the skill of the interviewer.
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